Information on Customer Identity Documents


Dear Clients,

Please be informed that the procedure for identification of the Customer, its representative and the Beneficiary shall change from 25 September 2019.  The clients providing a driving license or residence permit in a country other than the Republic of Lithuania in the EEA will not be served.

The following documents are eligible for identification and confirmation:

  • Passport;
  • Identity card;
  • Permit to reside in Lithuania temporarily or permanently.

We kindly ask You to make sure that you always have a valid identity document with You when you visit the bank branch so that  You could  submit it to the Bank's employee.

In case of any queries, do not hesitate to contact us by tel. 1813 ( +370 37 301 337 when calling from abroad), e-mail to or visit any customer service point of Šiaulių Bankas .

Šiaulių Bankas